Please read these terms carefully before using S-Vision
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and WasteVision LLC, a Delaware limited liability company doing business as S-Vision ("S-Vision," "we," "us," or "our"). These Terms govern your access to and use of the S-Vision platform, including our website, cloud-based dashboard, application programming interfaces (APIs), computer vision services, machine learning models, and all related services and features (collectively, the "Service").
By accessing, browsing, or using the S-Vision Service, whether through our website, mobile application, cloud portal, or any other means, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Service on behalf of an organization or entity, you represent and warrant that you have the authority to bind that organization to these Terms.
If you do not agree to all of the terms and conditions contained herein, you may not access or use the S-Vision Service. Your use of the Service is expressly conditioned upon your acceptance of these Terms in their entirety. S-Vision reserves the right to modify these Terms at any time, and such modifications shall be effective immediately upon posting to the Service.
For purposes of these Terms, the following terms shall have the meanings set forth below:
To use certain features of the S-Vision Service, you must create and maintain an Account on our cloud login portal. When creating an Account, you agree to provide accurate, complete, and truthful information and to keep such information current. You are solely responsible for the accuracy and completeness of all information provided during Account registration.
You are responsible for maintaining the confidentiality of your Account username, password, API keys, and any other login credentials associated with your Account. You agree not to share your credentials with any third party and to notify S-Vision immediately of any unauthorized access or suspected breach of your Account. You are entirely responsible for all activities conducted through your Account, whether or not authorized by you.
You agree to implement and maintain reasonable security measures to protect your Account credentials and any devices used to access the Service. This includes using strong, unique passwords, enabling multi-factor authentication where available, keeping your computing devices free from malware, and maintaining current security patches and updates on all systems used to access S-Vision.
S-Vision may suspend or terminate your Account, restrict your access to certain features, or take other enforcement action if we reasonably believe you have violated these Terms, engaged in unauthorized use of the Service, or posed a security risk to S-Vision or other Users.
S-Vision may require you to verify your identity through email confirmation, phone verification, or other methods to recover a compromised or forgotten Account. You acknowledge that recovery processes may take time and that S-Vision is not liable for any service disruptions during Account recovery procedures.
S-Vision provides AI-powered safety cameras, onboard video recording, and fleet operational intelligence designed to protect drivers, document completed service, and improve operational performance. The Service combines onboard camera and recorder hardware, computer vision technology, machine learning models, cloud-based video management, and operational analytics to help fleets review safety events, verify work performed, and understand how their vehicles operate in the field.
The S-Vision Service includes the following core features and functionalities:
S-Vision provides the Service on an "as available" basis. We may periodically conduct maintenance, updates, improvements, or modifications to the Service, which may result in temporary unavailability or changes to functionality. S-Vision will attempt to provide advance notice of planned maintenance, but emergency maintenance may be performed without advance notice. We do not guarantee uninterrupted availability or access to the Service.
The S-Vision Service is provided as camera and recorder hardware together with a software-as-a-service (SaaS) platform for video management, safety analytics, and operational intelligence. S-Vision does not operate vehicles, employ or supervise drivers, and does not perform transportation, delivery, collection, or jobsite services. Users remain entirely responsible for the operation of their vehicles, the conduct and supervision of their drivers, compliance with all applicable transportation and safety regulations, and all operational decisions.
S-Vision offers various subscription plans with different features, usage limits, facility counts, and pricing tiers. The applicable plan, pricing, and terms are specified in your Subscription Agreement or invoice. Each plan grants you a limited, non-exclusive license to access and use the Service features included in that plan for the duration of your subscription term.
All pricing is stated in United States Dollars (USD) unless otherwise specified. Pricing may vary based on the number of facilities, volume of data processed, API call volume, advanced features selected, and subscription term length. S-Vision reserves the right to adjust pricing for future subscription periods with at least thirty (30) days' written notice. Price changes will not apply to current subscription periods already paid for in full.
You agree to pay all invoiced fees in accordance with the payment terms specified in your Subscription Agreement, typically net 30 days from invoice date. Payment must be made via credit card, ACH transfer, wire transfer, or other payment methods accepted by S-Vision. All payments are non-refundable except as expressly required by law or as specified in Section 5.5 below.
If payment is not received by the due date, S-Vision may suspend or terminate your access to the Service and pursue collection remedies under applicable law. You agree to pay all costs of collection, including reasonable attorneys' fees, court costs, and collection agency fees. Late payments may accrue interest at the rate of 1.5% per month (18% per annum) or the maximum rate permitted by applicable law, whichever is lower.
All subscription fees are paid in advance and are generally non-refundable. Exceptions to this policy are limited to: (a) S-Vision's material breach of these Terms that remains uncured for thirty (30) days following written notice, in which case refund liability is limited to fees paid for the period during which the breach occurred; or (b) as required by applicable law in your jurisdiction. No refund shall be issued for unused Service time or features.
S-Vision may offer free trial periods or promotional subscription terms. Free trials are provided "as is" without warranty and may have reduced features or functionality. Free trial subscriptions will automatically convert to paid subscriptions at the regular subscription rate unless cancelled before the trial period expires. You are responsible for cancelling free trials to avoid being charged.
Subscriptions renew automatically on the renewal date specified in your agreement unless you provide written notice of cancellation at least thirty (30) days before the renewal date. Cancellation requests must be submitted through your Account settings or by email to info@svision.ai. Upon cancellation, your access to the Service will terminate at the end of the current billing period, and no refund of prepaid fees will be issued.
You agree to use the S-Vision Service only in accordance with all applicable federal, state, local, and international laws, regulations, and ordinances. This includes all transportation and motor carrier safety regulations, driver hours-of-service rules, laws governing video and audio recording and the notice or consent required for it, biometric privacy laws, data protection laws, anti-bribery laws, sanctions regulations, and industry-specific requirements governing your operations.
You agree not to use the S-Vision Service for any illegal, harmful, or prohibited purpose, including but not limited to:
You are solely responsible for all User Data, images, videos, documents, and other Content submitted to the S-Vision Service. You represent and warrant that you have obtained all necessary permissions, rights, and consents to submit such Content. You further warrant that Content does not infringe third-party intellectual property rights, violate privacy laws, or contain confidential information of third parties without proper authorization.
You represent and warrant that you have the authority to collect and submit data from facilities associated with your Account. You further represent that you have obtained all necessary consents, permits, and permissions to install cameras, sensors, or other data collection equipment at such facilities. S-Vision is not responsible for any legal disputes, regulatory violations, or privacy breaches arising from unauthorized facility access or data collection.
If you submit video feeds, photographs, or images to the S-Vision Service, you represent that you have obtained all necessary permissions from individuals who may appear in such media. This includes individuals employed at facilities, contractors, delivery personnel, and any other identifiable persons. You agree to comply with all applicable privacy laws, including requirements to notify individuals that they may be recorded.
S-Vision reserves the right to monitor usage of the Service and Content submitted to detect violations of these Terms. S-Vision may investigate suspected violations and take enforcement action including account suspension, data removal, or termination, without liability to the User. S-Vision is not obligated to notify Users before taking enforcement action in cases involving illegal activity, security risks, or abuse.
S-Vision and its licensors retain all right, title, and interest in and to the Service, including all software, algorithms, AI Models, computer vision systems, machine learning models, documentation, designs, and other intellectual property. This includes all improvements, enhancements, modifications, and derivative works created by S-Vision. S-Vision's intellectual property is protected by patent, copyright, trademark, trade secret, and other applicable laws.
S-Vision grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your internal operational and business purposes, in accordance with these Terms and your Subscription Agreement. This license does not grant you ownership, right to sublicense, or right to transfer the Service. You may not use the Service for any other purpose without S-Vision's prior written consent.
You agree not to: (a) copy, reproduce, or duplicate the Service, AI Models, or any component thereof; (b) modify, adapt, translate, or create derivative works of the Service; (c) disassemble, decompile, reverse engineer, or otherwise attempt to derive source code or technical specifications; (d) sell, rent, lease, transfer, or sublicense the Service to third parties; (e) use the Service to develop competing products or services; or (f) remove, alter, or obscure any proprietary notices, labels, or marks on the Service.
S-Vision retains exclusive ownership of all AI Models, machine learning algorithms, neural networks, computer vision models, training data, and related intellectual property. These assets are highly confidential and represent significant proprietary investment by S-Vision. You may not attempt to extract, reverse engineer, analyze, or reproduce the AI Models, even indirectly. S-Vision uses technical measures, contractual restrictions, and legal protections to safeguard the confidentiality and security of its AI Models.
S-Vision, the S-Vision logo, and other trademarks displayed on the Service are the property of S-Vision and protected by trademark law. You may not use these trademarks without S-Vision's prior written consent, except as necessary to identify S-Vision in factual statements about your use of the Service.
If you submit feedback, suggestions, feature requests, bug reports, or other input regarding the S-Vision Service, you grant S-Vision a non-exclusive, royalty-free, perpetual, irrevocable license to use such feedback for any purpose without further obligation or compensation to you. S-Vision may use your feedback to improve the Service, develop new features, or enhance the AI Models without crediting you.
You retain ownership of User Data submitted to the S-Vision Service. However, by submitting User Data to S-Vision, you grant S-Vision a worldwide, royalty-free, irrevocable license to use, process, analyze, store, and maintain such data as necessary to provide the Service and fulfill our obligations under these Terms.
S-Vision may anonymize and aggregate User Data by removing or obscuring identifying information such as facility names, addresses, company identities, and individual identifiers. Anonymized and aggregated data is treated as S-Vision's property and may be used for any purpose, including research, product development, benchmarking, and analytics, without further notice to or compensation to the User.
S-Vision will use anonymized, aggregated, and de-identified User Data to train, improve, validate, and optimize the AI Models underlying the Service. This includes using anonymized video and image data, detection and safety event records, telematics and operational metrics, and other anonymized insights to enhance the accuracy, functionality, and capabilities of the AI Models. S-Vision may also use such data for machine learning research, model benchmarking, and publication of anonymized research findings.
Users may request to opt out of having their anonymized data used for AI model training and improvement by submitting a written request to info@svision.ai. S-Vision will make commercially reasonable efforts to honor opt-out requests, provided that some level of anonymized data usage may be necessary to maintain and improve the Service quality for all Users. Opt-out requests do not affect S-Vision's right to use aggregated benchmark data or analysis derived from anonymized operational metrics.
S-Vision will retain User Data for the duration of your Subscription and for a reasonable period thereafter for backup, archival, and legal compliance purposes. Upon account termination or cancellation, S-Vision will delete User Data within thirty (30) days, except as required to comply with legal obligations, resolve disputes, or enforce agreements. Anonymized and aggregated data may be retained indefinitely for research, model improvement, and analytics purposes.
S-Vision implements industry-standard security measures including encryption, access controls, and regular security audits to protect User Data from unauthorized access, loss, or misuse. However, S-Vision does not guarantee absolute security of data transmitted over the internet or stored on cloud systems. You assume risk of data loss, corruption, or unauthorized access, subject to S-Vision's indemnification obligations in Section 11.
In the event of a confirmed security breach resulting in unauthorized access to User Data, S-Vision will notify affected Users in accordance with applicable data protection laws and within a reasonable timeframe, provided notification is not prohibited by law enforcement. S-Vision's notification will include details of the breach, affected data categories, and recommended mitigation steps.
If you integrate S-Vision with third-party applications or services, you authorize S-Vision to share User Data with such third parties as necessary to enable the integration. You are responsible for reviewing the privacy policies of such third parties and understanding how your data will be used. S-Vision is not responsible for the data practices of third-party services.
Each party ("Disclosing Party") may disclose to the other party ("Receiving Party") information that is clearly marked as confidential or that would reasonably be understood to be confidential given its nature and context ("Confidential Information"). Confidential Information includes trade secrets, technical specifications, business plans, pricing information, customer data, and other proprietary information.
The Receiving Party agrees to: (a) protect Confidential Information using the same degree of care applied to its own confidential information, but no less than reasonable care; (b) restrict disclosure to employees, contractors, and agents who have a legitimate need to know and who are bound by confidentiality obligations; (c) not use Confidential Information except as permitted under these Terms; and (d) return or destroy Confidential Information upon request or termination of the relationship.
Confidential Information obligations do not apply to information that: (a) is publicly available through no breach of these Terms; (b) was independently developed without use of the other party's Confidential Information; (c) is rightfully obtained from a third party without confidentiality restrictions; or (d) must be disclosed to comply with law, regulation, court order, or subpoena, provided the Receiving Party gives prompt notice to allow the Disclosing Party to seek protective measures.
S-Vision considers its AI Models, machine learning algorithms, training methodologies, technical architectures, and related information as highly confidential trade secrets. Users agree to maintain the confidentiality of such information and not to disclose details regarding the operation, structure, or capabilities of the AI Models to competitors, research institutions, or unauthorized third parties.
THE S-VISION SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. S-VISION EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
S-VISION DOES NOT WARRANT THAT: (a) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (b) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (c) DEFECTS OR ERRORS WILL BE CORRECTED; (d) THE SERVICE IS FREE FROM VIRUSES, MALWARE, OR OTHER HARMFUL CODE; OR (e) USE OF THE SERVICE WILL RESULT IN SPECIFIC OUTCOMES, SAVINGS, EFFICIENCY IMPROVEMENTS, OR OPERATIONAL BENEFITS.
THE AI MODELS UNDERLYING THE S-VISION SERVICE ARE COMPLEX SYSTEMS THAT MAY PRODUCE INACCURATE, INCOMPLETE, BIASED, OR MISLEADING INSIGHTS, PREDICTIONS, AND RECOMMENDATIONS. WE STRONGLY CAUTION THAT:
You retain full responsibility for all operational, business, and compliance decisions made based on S-Vision data and insights. S-Vision provides analytics and recommendations, but you must independently verify all data, test recommendations, and apply human judgment before implementing changes to facility operations. You acknowledge that relying solely on S-Vision insights without human review and verification may result in operational failures, regulatory violations, safety issues, or financial losses.
EXCEPT AS PROHIBITED BY LAW, S-VISION'S LIABILITY FOR ANY CLAIM, LOSS, OR DAMAGE ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL BE LIMITED TO THE LESSER OF: (A) DIRECT DAMAGES ACTUALLY INCURRED AND DOCUMENTED; OR (B) FEES PAID BY YOU TO S-VISION IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.
IN NO EVENT SHALL S-VISION BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITY, LOSS OF GOODWILL, REPUTATIONAL HARM, COST OF COVER, OR BUSINESS INTERRUPTION, EVEN IF S-VISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You acknowledge that operational decisions, facility modifications, or investments made based on S-Vision insights carry inherent risks. S-Vision is not liable for: (a) operational failures, equipment damage, or facility shutdowns resulting from acting on S-Vision recommendations; (b) financial losses, reduced revenue, or cost overruns resulting from implementing S-Vision suggestions; (c) regulatory violations or penalties resulting from reliance on S-Vision analysis; or (d) safety incidents or environmental damage resulting from operational changes made in response to S-Vision insights.
S-Vision may provide links to third-party websites, applications, or services. S-Vision does not endorse, control, or assume liability for the content, accuracy, or practices of such third-party services. You use third-party services at your own risk and should review their terms and privacy policies independently.
You agree to indemnify, defend, and hold harmless S-Vision and its officers, directors, employees, agents, affiliates, and representatives from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the S-Vision Service; (b) your violation of these Terms; (c) your violation of applicable laws or regulations; (d) User Data or Content you submit, including infringement of third-party intellectual property rights or privacy violations; (e) your operation of vehicles, your supervision of drivers, or your service and jobsite practices; or (f) regulatory violations or safety incidents involving your vehicles, drivers, or facilities.
S-Vision agrees to indemnify, defend, and hold harmless you and your officers, directors, employees, and agents from and against any third-party claims that the S-Vision Service, as used in accordance with these Terms and Documentation, infringes any third-party patent, copyright, or trademark. If the Service becomes subject to an infringement claim, S-Vision may, at its option and expense, either: (a) modify the Service to make it non-infringing; (b) obtain a license for continued use; or (c) terminate your subscription and refund prepaid fees for the remaining subscription term.
Indemnification obligations apply only if the indemnified party: (a) provides prompt written notice of the claim; (b) grants the indemnifying party sole control of the defense and settlement (provided settlement does not admit liability or impose obligations on the indemnified party without consent); and (c) provides reasonable cooperation in the defense.
You may terminate your S-Vision subscription at any time by providing written notice to info@svision.ai. Termination is effective at the end of the current billing period. No refund of prepaid subscription fees will be provided upon termination for convenience.
S-Vision may terminate your subscription or Account immediately, without notice, if: (a) you materially breach these Terms and fail to cure the breach within thirty (30) days of written notice; (b) you violate the Acceptable Use Policy or engage in illegal activity; (c) you exceed usage limits specified in your Subscription Agreement; (d) you fail to pay invoiced fees; (e) you pose a security threat or risk to S-Vision systems or other Users; or (f) S-Vision is required to do so by law or regulatory action.
Upon termination of your subscription: (a) your Account credentials will be deactivated and you will lose access to the Service; (b) User Data will be deleted within thirty (30) days, except as required by law; (c) any outstanding payment obligations remain due and payable; (d) confidentiality obligations survive termination; and (e) your license to use the Service terminates immediately.
The following sections survive termination: Definitions (Section 2), Intellectual Property Rights (Section 7), Data Rights & Usage (Section 8), Confidentiality (Section 9), Disclaimers & Limitation of Liability (Section 10), Indemnification (Section 11), and Governing Law (Section 14).
S-Vision reserves the right to modify these Terms at any time. Modifications become effective upon posting to the S-Vision website or Service. Material changes will be communicated to Users via email or notification within the Service at least thirty (30) days before becoming effective. Your continued use of the Service following notification of changes constitutes your acceptance of the modified Terms.
If you do not agree to modified Terms, your sole remedy is to terminate your subscription in accordance with Section 12.1. Continuing to use the Service after changes become effective constitutes acceptance of the modified Terms.
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflicts of law principles. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.
You agree that any legal action or proceeding arising from or related to these Terms or the S-Vision Service shall be brought exclusively in the state or federal courts located in Delaware, and you hereby consent to the personal jurisdiction and venue of such courts. You waive any objection based on inconvenient forum.
Before initiating formal legal proceedings, the parties agree to attempt to resolve any dispute through good-faith negotiation. Either party may initiate negotiation by providing written notice of the dispute to the other party, including a detailed description of the issue and the requested resolution. The parties will meet (in person or virtually) within thirty (30) days to attempt resolution.
EXCEPT FOR CLAIMS BROUGHT IN SMALL CLAIMS COURT AND SUBJECT TO THE EXCEPTIONS IN SECTION 15.3, YOU AND S-VISION AGREE THAT ANY DISPUTE ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (AAA) UNDER ITS COMMERCIAL ARBITRATION RULES.
The following disputes are excluded from arbitration: (a) claims brought in small claims court; (b) requests for preliminary injunctions to prevent infringement of intellectual property rights; (c) claims arising from breach of confidentiality obligations; and (d) claims asserted in a court of competent jurisdiction by S-Vision to enforce payment obligations.
Arbitration shall be conducted as follows: (a) the arbitration shall be heard by a single arbitrator unless the claim exceeds $250,000, in which case a three-arbitrator panel shall be appointed; (b) the arbitration shall be conducted in Wilmington, Delaware, or another mutually agreed location; (c) the parties shall split arbitration fees equally, except that S-Vision shall pay all fees for disputes initiated by Users; (d) discovery shall be limited to materials directly relevant to the dispute; and (e) the arbitrator shall issue a written decision with findings of fact and conclusions of law.
YOU AGREE THAT ARBITRATION SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS ONLY, AND NOT AS A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE ACTION. YOU WAIVE YOUR RIGHT TO PARTICIPATE IN ANY CLASS OR COLLECTIVE ACTION AGAINST S-VISION. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OF MULTIPLE PARTIES OR PRESIDE OVER ANY CLASS OR REPRESENTATIVE PROCEEDING.
If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, or if such modification is not possible, the provision shall be severed. The remaining provisions shall continue in full force and effect. If the severed provision is material to the essential bargain between the parties, either party may terminate these Terms upon written notice.
These Terms, together with your Subscription Agreement, any applicable addenda or schedules, S-Vision's Privacy Policy, Acceptable Use Policy, and other referenced policies, constitute the entire agreement between you and S-Vision regarding the Service and supersede all prior negotiations, understandings, and agreements, whether written or oral. No course of dealing, course of performance, or trade practice shall modify these Terms. If there are conflicts between these Terms and other referenced documents, these Terms shall control unless expressly stated otherwise.
For questions about the S-Vision Service, technical support, or billing inquiries, please contact:
S-Vision
Email: info@svision.ai
Address: [To be updated with actual S-Vision address]
For legal notices, disputes, or notices of violation of these Terms, please contact:
Legal Department - S-Vision
Email: legal@svision.ai
These Terms of Service are effective as of April 2026 and supersede all previous versions. S-Vision reserves all rights not expressly granted in these Terms.